Samacheer Kalvi 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Samacheer Kalvi 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

→ Management by objectives is a management system in which each member of the organization effectively participates and involves himself. This system gives full scope to the individual strength and responsibility.

→ Prof. Reddin defines MBO as “the establishment of effective standards for managerial positions and the periodic conversion of those into measurable time bound objectives linked vertically and horizontally and with future planning”.

→ An attempt is made by the management to integrate the goals of an organization and individuals. This will lead to effective management, MBO tries to combine the long run goals with shortrun goals. It increases the organizational capability of achieving goals at all levels. It encourages a climate of trust, goodwill and a will to perform.

→ The process of MBO is defining organizational objectives, goals of each section, fixing key result areas, targets, matching resources. Periodical review meeting and appraisal of activities.

→ Management by exception is an important principle of managerial control suggested by the classical writers on management. It is style of business management that focuses on identifying and handling cases that deviate from the norm.

→ Management by exception provides the following benefits. It saves the , time of managers because they deal only with exceptional matters. Routine problems are left to sub-ordinates. It facilitates delegation of authority. It provides better yardstick for judging results. It is helpful in objective performance appraisal.

Discussion on the various functions of management, how it helps to MBE

  1. A process of continuing and related activities.
  2. Involving and concentration on organisational goals.
  3. Achieves organizational goals by working with people and resources management by exception is a way of separating tasks between staff and management.
  4. To reduce managerial load.
  5. Exception management also has an IT application.
  6. The management that gives employees the responsibility to take decisions and fulfill their work or projects by themselves.

State your own view about MBO and MBE need to the management

  1. Manager should create a action plan aimed at organisational goals.
  2. How to distribute the resources and to organise their employees according to the plan.
  3. Time to spend with their employees on interpersonal managing task communicating motivating and encouraging employees to achieve higher level of productivity.
  4. MBO is a practice of management that empower employees take part in goal setting process.
  5. MBE is method of control. It is helpful in objective performance appraisal.

Make your own project about MBO and MBE with some examples
Online Marketing:
MBO:
It is a tool for know the behaviour of non-sales related activities. Those in digital or online marketing are tasked with something to increasing site traffic conversion. A broader organisational goal in this regard “Increase brand authority” and become an industry influence.

MBE:
MBE with project management. It is well organised meeting. To conduct regular meeting to keep up with the progress of project.

Sales Management:
To solving the problems, improving marketing the product and product development.

The company gets 30% of marginal profit for every year, but not increasing the salary of the employees for last three years. The employees conduct the indefinite strike against the company. Assume you are the manager of the company. How to solve the problem with using MBO or MBE?

To solve the problem using MBO to motivates the employees and to make them to understand their responsibilities and their role to achieve their goal with organisational goal. The strike may be stopped through this system (MBO) to give full strength of the organisation.

Samacheer Kalvi 12th Commerce Notes

TN Board 12th Commerce Important Questions Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

TN State Board Kalvi 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 1.
Define MBO.
Answer:
Prof. Reddin defines MBO as “The establishment of effective standards for managerial positions and the periodic conversion ofthose into measurable time bound objectives linked vertically and horizontally and with future planning”.

Question 2.
What are the objectives of MBO?
Answer:

  1. To measure and judge performance.
  2. To relate individual performance to organizational goals.
  3. To foster the increasing competence and growth of the subordinates.
  4. To enhance communications between superiors and subordinates.
  5. To stimulate the subordinate’s motivation.
  6. To serve as a device for organizational control and integration.

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 3.
Bring out the meaning of MBE.
Answer:

  1. Management by exception is an important principle of managerial control suggested by the classical writers on management.
  2. Management by exception is a style of business management that focuses on identifying and handling cases that deviate from the norm.

Question 4.
Mention any two advantages of MBO.
Answer:

  1. MBO process helps the managers to understand their role in the total organization.
  2. MBO provides a foundation for participative management. Subordinates are also involved in goal setting.

Question 5.
Wrtie any two importance of MBE.
Answer:

  1. Easy determination of responsibility
  2. Saves time
  3. Optimum utilization of abilities
  4. Increases productivity
  5. Enhances research and development
  6. Develops subordinates

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 6.
What is known as KRA?
Answer:

  1. Key Result Areas are fixed on the basis of organizational objectives premises.
  2. KRA are arranged on a priority basis.
  3. KRA indicates the strength of an organization. Eg: KRA are profitably, market standing, innovation.

Question 7.
Write the features of MBO.
Answer:

  1. MBO tries to combine the long run goals of organization with short run goals.
  2. Management tries to relate the organization goal with society goals.
  3. MBO’s emphasis is not only on goals but also an effective performance.
  4. It increases the organizational capability of achieving goals at all levels.
  5. A high degree of motivation and satisfaction is available to employees through MBO.
  6. Encourages a climate of trust, goodwill and a will to perform.

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 8.
What are the process involved in MBO?
Answer:
The MBO process is characterized by the balance of objectives of the organization and individual.
Defining organizational objectives:
(i) It is framed by the top level employees of an organization.
(ii) First longterm objectives are frames. Then short term objectives are framed taking into account the feasibility of achieving the long term objectives.

Goals of each section:
Objectives for each section, department or division are framed on the basis of overall objectives of the organization. Period within which these objectives should be achieved is also fixed.

Fixing key result areas:
(i) KRA are arranged on a priority basis.
(ii) KRA indicates the strength of an organization.
Eg: Profitability, Innovation.

Matching Resources with objective:
The objectives are framed on the basis of availability of resources. If certain resources are not adequately available. So there is a need for matching resources with objective. Available resources should be properly allocated and utilized.

Question 9.
What are the Process of MBE?
Answer:

  1. It is necessary to set objectives or norms with predictable or estimated results.
  2. These performances are assessed and get equated to the actual performance.
  3. With an insignificant or no deviation, no action, is required and senior managers can concentrate on other matters.
  4. If actual performances deviates significantly, the issue needs to be passed to the senior managers as an “exception has occurred”.
  5. Finally the aim is to solve this “exception” immediately.

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 10.
List out any Four process of MBO.
Answer:

  1. Defining organizational objectives
  2. Fixing key result areas
  3. Setting subordinate objectives or targets
  4. Periodical review meetings tong answer questions:

Question 11.
What are the major advantages of MBO?
Answer:

  1. Managers are involved in objectives setting at various levels of management under MBO and this commitment ensures hard work to achieve them.
  2. MBO process helps the managers to understand their role in the total organization.
  3. MBO provides a foundation for participative management, subordinates are also involved in goal setting.
  4. Systematic evaluation of performance is made with the help of MBO.
  5. Delegation of authority is easily done with the help of MBO.
  6. MBO gives the criteria of performance. It helps to take corrective action.
  7. MBO motivates the workers by job enrichment and makes the job meaningful.
  8. The responsibility of a Worker is fixed through MBO.
  9. Decision is taken by the management very quickly.
  10. Manager recognizes the need for planning and appreciates the planning.

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 12.
What are the advantages of MBE?
Answer:
Management by exception provides the following benefits:

  1. It saves the time of managers because they deal only with exceptional matters. Routine problems are left to subordinates.
  2. It focuses managerial attention on major problems. As a result, there is better utilization of managerial talent and energy.
  3. It facilitates delegation of authority TOP management concentrates on strategic decisions and operational decisions are left to the lower levels.
  4. It forces managers to review past history and study related to business data for identifying deviations. There is better use of knowledge of trends, history and available business data. ‘
  5. MBE keeps management alert to opportunities and threats by identifying critical problems.
  6. Management by exception provides better yardsticks forjudging results. It is helpful in objective performance appraisal.

Question 13.
Explain the various disadvantages of MBO.
Answer:

  1. MBO fails to explain the philosophy; most of the executives do not know how MBO works? And how participants can benefit by MBO?
  2. MBO is a time consuming process much time is needed by senior people for framing the MBO. It leads to heavy expenditure and also requires heavy paper work.
  3.  MBO emphasis only on short-term objectives and does not consider the long term objectives.
  4. The status of subordinates is necessary for proper objectives settings. But this is not possible in the process of MBO.
  5. MBO is rigid one objectives should be changed according to the changed circumstances, external or internal. If it is not done, the planned results cannot be obtained.

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 14.
Discuss the disadvantages of MBE.
Answer:
Management by exception is a style of business management that focuses on identifying and handling cases that deviate from the norm.

  1. The main disadvantage of MBE is only managers have the power over really important decisions, which can be demotivating for employees at a lower level.
  2. Further more, it takes time to pass the issues to managers.
  3. Managing employees who deviate from the normal procedures. Because of compliance failures are considered difficult to manage and typically find themselves with limited job duties and ultimately dismissed/ terminated.

Choose the correct answer:

Question 1.
_______ System gives full Scope to the Individual Strength and Responsibility.
(a) MBO
(b) MBE
(c) MBM
(d) MBA
Answer:
(a) MBO

Question 2.
Which is the First step,in Process of MBO?
(a) Fixing Key Result Area
(b) Appraisal of Activities
(c) Matching Resources with Activities
(d) Defining Organisational Objectives
Answer:
(d) Defining Organisational Objectives

Samacheer Kalvi TN State Board 12th Commerce Notes Chapter 3 Management By Objectives (MBO) and Management By Exception (MBE)

Question 3.
_______ keeps Management Alert to Opportunities and Threats by Identifying Critical Problems.
(a) MBA
(b) MBE
(c) MBM
(d) MBO
Answer:
(b) MBE

Question 4.
Delegation of Authority is Easily Done with the Help of:
(a) MBM
(b) MBE
(c) MBO
(d) MBA
Answer:
(c) MBO

TN Board 12th Commerce Important Questions