Prasanna

TN State Board 12th Computer Applications Important Questions Chapter 15 E-Commerce

Question 1.
What do you mean by barter system?
Answer:
Barter system means, In near future commercial activities such as buying or selling of goods between merchant and consumer will be bygone and forgotten.

Question 2.
Define E-Business.
Answer:
E-Business entirely depends on the Internet for its every intra-company and inter-company activities such as procurement of raw materials, marketing, finance, manufacturing, selling and negotiation.

Question 3.
What are the progress of the Internet technology?
Answer:
The progress of the Internet technology and vastly developed global Internet community, large number of dot-coms, FinTech and Internet Startups.

Question 4.
What is the recently sustained significant growth of E-Commerce?
Answer:

1. Internet has transformed from an auxiliary communication medium of academics and large organizations to an entrenched communication medium that extends nearly all parts of mainstream society.
2. Integrated with commercialization of the Internet, personal computers and electronic payment systems together made E-Commerce flourish.

Question 5.
What is a technique proposed by Michael Aldrich?
Answer:
Michael Aldrich proposed a technique that enables online transaction processing between consumers and businesses or between businesses.

Question 6.
What is Teleputer?
Answer:
Michael Aldrich invented a multi-purpose home infotainment device called Teleputer, which was a fusion of Television, computer and telecom networking technologies.

Question 7.
Describe four distinct waves by Economists.
Answer:

1. Economists describe four distinct waves that occurred in the Industrial Revolution. In each wave, different business strategies were successful.
2. Electronic commerce and the information revolution brought about by the Internet.

Question 8.
What is web 3.0?
Answer:
The term 3.0 summarise the various characteristics of the future Internet which include Artificial Intelligence, Semantic Web, Generic Database etc…

Question 9.
What is mean by off-shoring?
Answer:
Off-shoring means, if the work is outsourced to a company, which is outside of its own country.

Question 10.
What is called as Reverse auction model?
Answer:

1. C2B can be described as a form of E-Commerce where, the transaction is originated by the consumers.
2. The consumers will fix a set of requirements or specific price for a service or a commodity. C2B model is also called as reverse auction model.

Question 11.
What is B2C model?
Answer:

1. B2C (Business to Consumer) is commercial transactions take place between business firms and their consumers.
2. It is the direct trade between companies and end-consumers via the Internet. An example of B2C transaction is a book company selling books to customers.

Question 12.
What is B2G Model?

1. B2G (Business to Government) is a business model that refers to business organisations sells products, services or information to Governments or to its administrations.
2. B2G networks models provide a way for business to bid on Government projects. An example, A Government buys laptops for students from a business.

Question 13.
What is C2G model?
Answer:

1. C2G (Consumer to Government) is an individual consumer interacts with the Government.
2. C2G models usually include income tax or house tax payments, fees for issuance of certificates or other documents. Eg: People paying for renewal of license online.

Question 14.
What is G2B model?
Answer:
G2B (Government to Business) refers to a Business model where Government providing services or information to business organization.
Eg: Take over bid for a road project.

Question 15.
What is G2C model?
Answer:
G2C (Government to Consumer) is very similar to C2G. The Government provides platform for its citizens to avail its services and information through the Internet.
Eg: The services may be issuance of certificates through online.

Question 16.
What does Affiliate site of E-Commerce activity?
Answer:
Affiliate site is a form of third party marketing in which the site owner get paid based on the performance. The affiliate site usually attracts visitors by offering more information and tutorials on some specific product.

Question 17.
What is Auction site and banner advertisement site?
Answer:

1. Auction site is a kind of website, that auctions items on the Internet and levies some commission from the sales.
2. Banner advertisement site displays advertisements of other companies in its websites and thereby earns revenue.

Question 18.
What does Bulk-buying sites and Digital Publishing sites?
Answer:

• Bulk-buying sites collect a number of users together all of who want to buy similar items.
• Digital publishing sites effectively host the e-books or magazines on the web.

Question 19.
What is Licensing site and Name-your-price sites?
Answer:
Licensing sites allow other websites to make use of their software.
Eg: Search engines.

Name-your-price sites are just like normal retail sites. In contrast, the buyer negotiates with retailer for a particular product.

Question 20.
What is online shopping mall site?
Answer:
Online shopping mall sites allows multi E-Commerce traders to assemble together, on a single website.

Question 21.
Write any two advantage of E-Commerce.
Answer:

1. E-Commerce system is operated on all days and all the day.
2. Advanced Electronic communication systems allow messages to reach across the world instantaneously.

Question 22.
Write any two disadvantage of E-Commerce.
Answer:

1. E-Commerce is often used to buy goods that are not available locally but from businesses all over the world.
2. Unlike returning goods to a traditional shop returning goods through online is believed to be an area of difficulty.

Question 23.
List the benefits of E-Commerce to a business organisation.
Answer:
Access to Global Market, Lower Transaction Cost, 24 x 7 working, Low cost of entry, Computer platform-independent, Snapping middleman.

Question 24.
What is Disruptive innovations?
Answer:
The innovations which replace the existing technologies are called as disruptive innovations. Disruptive innovations creates a new market.

Question 25.
List out the limitations of E-Commerce.
Answer:
People won’t buy all products online, competition and corporate vulnerability, security, customer loyalty, shortage of skilled employees and size and value of transactions.

Question 26.
What are types of G2G systems?
Answer:
G2G systems can be classified into two types.

1. Internal facing or local level joining up a single Governments bureaucracies.
2. External facing or International level joining up multiple Governments bureaucracy.

Question 27.
What are E-Business building block?
Answer:

1. Network Infrastructure.
2. Multimedia content and publishings.
3. Messaging and information distribution.
4. Common business service Infrastructure.

Question 28.
What does a company can be called E-Business?
Answer:
A company can be called E-Business, they should follow the following services.

1. It has the ability to conduct business electronically over Internet.
2. It manages payment transactions through Internet.
3. It has a platform for selling products and services via Internet.

Question 29.
Write the short notes on Dotcom bubble.
Answer:

1. The Dotcom bubble was a historic excessive growth of economy that occurred roughly between 1995 and 2000.
2.  It was also a period of extreme growth in the usage and adaptation of the Internet as well.
3.  There was a tremendous development in US equity investments in Internet based companies.
4. The NASDAQuestion composite index of US stock market value rising from under 1000 points to more than 5000 points.

Question 30.
Write a short note on Dotcom Burst.
Answer:

1. The NASDAQuestion – Composite stock market index, fell from 5046.86 to 1114.11. This is infamously known as the Dotcom crash or Dotcom Burst.
2. This began on March 11, 2000 and lasted until October 9, 2002.
3. During the crash, thousands of online shopping companies, like pets.com failed and shut down.
4. Some companies, like Amazon declined in value but recovered quickly.

Question 31.
Explain C2B Model.
Answer:

1. C2B (Consumer to Business) can be described as a form of E-Commerce where, the transaction is originated by the consumers.
2. The consumers will fix a set of requirements or specific price for a service or a commodity.
3. E-Commerce business entity will match the requirements of the consumers to the best possible extent.

Question 32.
Explain C2C model.
Answer:

1. C2C (Consumer to Consumer) in E-Commerce provides opportunity for trading of products or services among consumers who are connected through the Internet.
2. The electronic tools and Internet infrastructure are employed to support transactions between individuals.
3. This type of E-Commerce works as consumer to Business to Consumer (C2B2C).

Question 33.
Explain G2G model.
Answer:

1. G2G (Government to Government) is the online interaction between Government organizations.
2. G2G’s principle objective is to implement E-Govemance rather commerce.
3. G2G model in E-Govemance involves distributing data or information between its departments.

Question 34.
What does make Augmented Reality (AR)?
Answer:

1. Augmented Reality (AR) is a 3-dimensional experience of witnessing the virtual items by augmenting the real objects with the virtual ones.
2. The AR technology allows customer see themselves and visualize how they would look like in a particular outfit.
3. Customers don’t have to wear it literally instead Augmented reality.

Question 35.
What does make Virtual Reality (VR)?
Answer:

1. Virtual Reality (VR) keep changing customer experiences and motivate shoppers to buy as they get more enhanced buying experience.
2. Interior design and home decor sites were some of the early adopters of this technology.
3. They allow consumers to virtually place furniture in their home and envision what the end result will look like via their mobile phones.

Question 36.
Define the following: (i) Web 1.0, (ii) Web 2.0, (iii) Web 3.0.
Answer:

1. Web 1.0 (Web of Content) is the early Web that contained text, images and hyperlink’s and allowed users only to search for information and read it.
2. Web 2.0 (Web of Communication) is a read-write web that allowed users to interact with each other.
3. Web 3.0 (Web of context) is termed as the semantic web or executable web with dynamic applications, interactive services and machine-to- machine interaction.

Question 37.
Explain using Timeline describing various events in E-Commerce.
Answer:

Question 38.
Describe the different example of tangible form.
Answer:
The goods, information or services are delivered in tangible or electronic form.
(i) Goods:
Mobile phones, digital cameras, clothes, accessories, anti-virus.

(ii) Information:
Subscription to some newspapers, scientific journals, television channels. –

(iii) Services:
Matrimonial services, Placement services.

(iv) Tangible form:
A digital camera purchased by a consumer from an online shopping website which might be delivered at the requested address.

(v) Electronic form:
A music album or a software downloaded from a site which might be delivered in electronic form.

Question 39.
Describes the Evolution of Electronic Commerce.
Answer:

1. E-Commerce started few decades ago and continues to grow exponentially. It first emerged on private networks in 1970.
2. Electronic Data Interchanges and teleshopping together paved the way for the E-Commerce.
3. The History of modern E-Commerce is closely twisted together with the history of the Internet.
4. E-Commerce became really possible when the Internet was opened to commercial use.
5. Online shopping started to grow when National Science Foundation opened the Internet to the Public in 1991.
6. Even though E-Commerce has been existing since few decades, it has recently sustained significant growth.
7. Integrated with’ commercialization of the Internet, personal computers, and electronic payment systems together made E-Commerce flourish.

Question 40.
Explain the benefits of E-Commerce to a business organization.
Answer:
(i) Access to Global Market:
Internet helps to access the global market place. Simple local businesses are able to market and sell their products internationally using E-Commerce.

(ii) Lower Transaction Cost:
E-Commerce reduces the cost of business transactions substantially.

(iii) 24 x 7 working:
A website is open all 24 hours, 7 days in a week. E-Commerce firm can provide information about its products and services to customers around the clock.

(iv) Low Cost of Entry:
Though E-Commerce was first emerged in private networks it did not remain the same. Internet has changed the face of E-Commerce.

(v) Computer platform – Independent:
Most computers have the ability to communicate via the Internet, irrespective of operating systems and hardware. So E-Commerce applications can be more efficiently developed and distributed because they are platform independent.

(vi) Snapping middleman:
E-Commerce enjoys the benefit of bypassing middleman and reaching the end customer directly through Internet. It helps to increase the sales of the organization without any interventions.

Question 41.
Explain the major drawbacks of E-Commerce for a business organization.
Answer:
The following are the major drawbacks of E-Commerce for a business organization.
(i) People won’t buy all products online:
There are certain products like high price jewels, cloths or furnishings which people might not like to buy online. They might want to, inspect it, feel the texture of fabric etc., which are not possible in E-Commerce.

(ii) Competition and corporate vulnerability:
Access to Global Market is an beneficial on one hand but it also come with a competition. Open Internet has paved way to all business firms to operate in the global market.

(iii) Security:
Customers might be reluctant to give their credit card number to the website. As lot of cyber frauds takes place in E-Commerce transactions, people generally afraid to provide their personal information. .

(iv) Customer loyalty:
Business cannot survive long without loyal customers. The customers would like to buy from a website where they
are able to get the best deal. They cannot be loyal to a particular seller.

(v) Shortage of skilled employees:
Though most of die process in E-Commerce is automated, some sectors only needs manual interventions. There is a great shortage of skilled employees.

(vi) Size and value of transactions:
E-Commerce is most often conducted using credit card for payments, and as a result very small and very large transactions tend not to be conducted online.

Question 42.
Define the following terms:
(i) Affiliate,
(ii) Blog,
(iii) Brick and Morter,
(iv) Dotcom,
(v) WordPress.
Answer:
(i) Affiliate:
Business who promotes the products of another business for a commission.

(ii) Blog:
An online platform for writing articles about a topic.

(iii) Brick and Morter:
The term that refers to a business that has a physical store, opposite of online store.

(iv) Dotcom:
Common name for Internet based companies.

(v) WordPress:
A free, open source online blogging platform.

Question 43.
Define E-Commerce.
Answer:

1. E-Commerce means Electronic Commerce. Commerce and Internet makes E-Commerce.
2. E-Commerce allows the consumers to exchange goods and services with no barriers of time or distance.
3. E-Commerce can be described as the process of buying or selling . products, services or information via computer networks.

Question 44.
Distinguish between E-Business and E-Commerce.
Answer:

Question 45.
Differentiate tangible goods and electronic goods with example of your own.
Answer:

Question 46.
What is dotcom bubble and dotcom burst?
Answer:
Dotcom bubble:
The dotcom bubble referred to as the Internet bubble, refers the period between 1995 and 2000 when investors pumped money into internet based startups. The Dotcom bubble had attracted huge investments of first wave companies.

Dotcom burst:
The dotcom bubble was a historic speculative bubble in the USA from 1994 to 2000, a period of extreme growth in the use and adopted of the Internet. The second wave is the rebirth of E-Commerce after the dotcom burst.

Question 47.
Write a short note on out-sourcing.
Answer:

1. Outsourcing is a business practice in which a company hires another company or an individual to perform tasks, handle operations.
2. Some common out sourcing are Resource management, facilities management, supply chain management, accounting, customer support and service, marketing, computer aided design, research, design, content writing, engineering, diagnostic services and legal documentation.

Question 48.
Describe how E-Commerce is related to socio-technological changes.
Answer:

1. Growth of E-Commerce is also related to the socio-technological changes.
2. The more, the medium becomes deep rooted, the more, are the users drawn towards it.
3. Increase of users, increase the markets. As the markets expand, more business organizations are attracted. The more business accumulate it create competition.
4. The competition leads to innovation, innovation in turn drives the development of technology, technology facilitates E-Commerce’s growth.

Question 49.
Write a short note on the third wave of E-Commerce.
Answer:

1. The third wave of Electronic Commerce is 2010 to at present. The third wave is brought on by the mobile technologies.
2. The mobile technologies connects users via mobile devices for real-time and-on-demand transactions.
3. The term 3.0, summarize the various characteristics of the future Internet which include Artificial Intelligence, Semantic web, Generic database etc…

Question 50.
Explain B2B module in E-Commerce.Answer:ial transactions take place between different business organizations through the Internet.
Answer:
For example, a cycle company may buy tyres from another company for their cycles. When compared to other models, the value per transaction in B2B transaction is high, because of bulk purchase.
The company also might get the advantage of discounts on bulk purchases. Out-sourcing and off-shoring are generally associated with B2B E-Commerce.

Question 51.
Write a note on name-your-price websites.
Answer:

1. The name-your-price website, which buyers make a suggestion for a product’s price and the transactions occurs only if a seller accepts this quoted price.
2. As the Internet is continuously being developed and the online market places are becoming increasingly more popular, consumers have more choices in terms of product pricing.
3. Name-your-price sites are just like normal retail sites. In contrast, the buyer negotiates with the retailer for a particular product or service. https://in.hotels.com.

Question 52.
Write a note on physical product dispute of E-Commerce.
Answer:

1. Physical product disputes are a major disadvantage in E-Commerce.
2. E-Commerce purchases are often made on trust. This is because, we do not have physical access to the product.
3. Though Internet is an effective channel for visual and auditory information it does not allow full scope for our senses.
4. We can see pictures of the perfumes, but could not smell their fragrance, we can see pictures of cloth, but not its quality.

Question 53.
Write about the development and growth of Electronic Commerce.
Answer:
Economists describe four distinct waves that occurred in the development and growth of Electronic Commerce.

(i) The First Wave of Electronic Commerce (1995-2003):
The Dotcom companies of first wave are mostly American companies. There by their websites were only in English. The Dotcom bubble had attracted huge investments to first wave companies.

The Internet was mere read only web and network technology was in its beginning stage, the bandwidth and network security was very low.

(ii) The Second Wave of Electronic Commerce (2004 – 2009):
The second wave is the birth of E-Commerce after the dotcom burst. The second wave is considered as the global wave, with sellers doing business in many countries and in many languages.

The rapid development of network technologies and interactive web offered the consumers more choices of buying.

(iii) The third wave of Electronic Commerce (2010 – Present):
The third wave is brought on by the mobile technologies. It connects users via mobile devices for real-time and on-demand transactions.

The term web 3.0 summarise the various characteristics of the future Internet which include Artificial Intelligence, Semantic Web, Generic Databases etc…

Question 54.
List all the E-Commerce business models and explain any four briefly.
Answer:
(i) Business to Business (B2B)
(ii) Business to Consumer (B2C)
(iii) Business to Government (B2G)
(iv) Consumer to Business (C2B)
(v) Consumer to Consumer (C2C)
(vi) Consumer to Government (C2G)
(vii) Government to Business (G2B)
(viii) Government to Consumer (G2C)
(ix) Government to Government (G2G)

(i) Business to Consumer (B2C):
B2C is the direct trade between companies and end-consumers via the Internet.
B2C companies sell goods, information of services to customers through online.

(ii) Business to Government (B2G):
B2G is a business model that refers to business organizations sells products, services or information to Governments or to its administrations.
B2G network models provide a way for businesses to bid on Government projects or products those Governments might need for their organizations.

(iii) Consumer to Business (C2B):
(a) C2B can be described as form of E-Commerce where, the transaction is originated by the consumers.
(b) The consumers will fix a set of requirements or specific price for a service or a commodity. C2B model, is also called as reverse action model.

(iv) Consumer to Government (C2G):
(a) Citizens as consumers and Government engage in C2G E-Commerce.
(b) An individual consumer interacts with the Government.
(c) C2G models usually include income tax or house tax payments, fees for issuance of certificates or other documents.
(d) People paying for renewal of license online may also fall under this category.

Question 55.
Explain any five E-Commerce revenue models.
Answer:
Today there are many ways by which companies can make money from the
Internet. The E-Commerce revenue models are –

(i) Affiliate site:
(a) Affiliate site is a form of third party marketing in which the site owner get paid based on the performance.
(b) The affiliate site may be a price comparison service or shopping directories or review sites or blogs that contain a link to a normal retailing site and are paid when a customer makes a purchase through it.
(c) The affiliate site usually attracts visitors by offering more information and tutorials on some specific product or a topic.

(ii) Auction site:
Auction site is a kind of website, that auctions items on the Internet and levies some commission from the sales.
Eg: http://WWW.ebay.com

(iii) Banner advertisement site:
Banner advertisement site displays advertisements of other companies in its websites and thereby earns revenue.

(iv) Bulk-buying site:
Bulk-buying sites collect a number of users together all of who want to buy similar items, the site negotiates a discount with the supplier and takes a commission.
Eg: http://WWW.alibaba.com

(v) Digital publishing sites:
Digital publishing sites effectively host the e-books or magazines on the web. They make profits in a number of ways such as advertising, selling etc…
Eg: http://WWW.wordpress.org

Question 56.
How would you differentiate a traditional commerce and E-Commerce?
Answer:

Question 57.
What are the advantages and disadvantages of E-Commerce to a consumer?
Answer:
The following are the advantages and disadvantages of E-Commerce for a consumer.
Advantages:

1. E-Commerce system is operated on all days arid all the day. People can interact with businesses at the time of their convenience.
2. Speed is a major advantage in E-Commerce. Communication delay is not a part of the Internet or E-Commerce world.
3. The Internet is too easy to ‘shop around’ for products and services that may be more cheaper and effective than left to buy only in a brick and mortar shop.
4. The whole world becomes a shop for today’s customers.
5. Customers can shop from home or anywhere at their convenience. Payments can also be made through online.

Disadvantages:

1. E-Commerce is often used to buy goods that are not available locally at from businesses all over the world.
2. In E-Commerce we should wait between placing the order and having the product in hand.
3. Unlike returning goods to a traditional shop returning goods through online is believed to be an area of difficulty.
4. Privacy issues are serious in E-Commerce. In E-Commerce generating consumer information is inevitable.
5. Physical product disputes are a major disadvantage in E-Commerce. E-Commerce purchase are often made on trust.

Question 58.
Draw a timeline describing various developments in E-Commerce.
Answer:

Question 59.
List the business around your society and sort it according to business modules.
Answer:
(i) B2B (Business to Business) Model:
Trade India is an online Business to Business for small businesses based in India and around the globe. For Agriculture, Automobile, Chemicals, Computer Hardware, Construction, Electronics, Energy and power, Food and Bevarage, Furniture, Machinery etc…

(ii) B2C (Business to Consumer) Model:
Adret All Ayurveda Pvt. Ltd, World’s first and largest website to buy natural and Ayurvedic products. They sell directly to consumers, that can be referred to as B2C.

(iii) B2G (Business to Government):
Dell computer, A government buys laptops for student from a company, this refers business organization sells products to Government.

(iv) C2B (Consumer to Business):
RedBus Booking Bus Ticket in RedBus Website. The Website generate revenue from consumer or travels. This is C2B business by the consumers.

(v) C2C (Consumer to Consumer):
Property.com. The two consumer intrested with each other for sale / purchase of property from this website.
So that two consumers using Internet is called C2C E-Commerce.

(vi) Consumer to Government (C2G):
chennaicorporation.in, here a consumer usually to pay house tax, water tax through this website, so people paying taxes, fees are under this type.

(vii) G2B (Government to Business):
ebiz.gov.in, Government provides information, rules, requirement and permission needed a new started business.

(viii) G2C (Government to Consumer):
https://csc.gov.in/ – This Government website provides issuance of certificates through online to consumer.

(ix) G2G (Government to Government):
https:/www.nic.in/- This is Government website, it provides e-govemance to its departments or agencies.

Question 60.
Interview a consumer who recently bought a product online and write his experience.
Answer:

1. I tell you about my friend (Consumer) online shopping experience, he bought through online TNPSC Group IV Book in one of the regular publisher.
2. My friend wanted to prepare for Group IV TNPSC Exam. He would buy it from any online shop. He would get the discount also on my book. So next day, he would use website through internet and booked a book using his debit card.
3. The Book actual cost is ₹ 250 but in snapdeal he got it at just ₹ 160 during ordering. He just got that in 3 days in courier.
4. He was very happy, safe and a very quick experience.
5. Some advices that I would like to give are whenever you are going to buy anything online then first seen all sites an then compare them.
6. After comparing see which or is the best. Once seen which one is cheaper then see that which one will be delivered soon.
7. One more thing also check whether it has easy return or replace policy if not then don’t go for it.

Choose the correct answer:

Question 1.
Which subject of concept always profit from innovations?
(a) Accounts
(b) Commerce
(c) Business
(d) Administration
Answer:
(b) Commerce

Question 2.
What is known as near future commercial activities like buying or selling of goods between merchant and consumer?
(a) Barter system
(b) Online system
(c) Direct system
(d) Order by system
Answer:
(a) Barter system

Question 3.
________ is a subject of E-Business.
(a) Buying
(b) Selling
(c) E-Commerce
(d) Commerce
Answer:
(c) E-Commerce

Question 4.
Which is commercial transaction through Internet?
(a) E-pay
(b) E-Commerce
(c) Online system
(d) Barter system
Answer:
(b) E-Commerce

Question 5.
Which is called grounded on technologies network infrastructures?
(a) E-Business
(b) E-Commerce
(c) E-pay
(d) Online system
Answer:
(a) E-Business

Question 6.
Which is currently one of the most important aspects of the Internet era?
(a) E-Business
(b) E-Commerce
(c) E-pay
(d) Online system
Answer:
(b) E-Commerce

Question 7.
Which type of form on delivered the goods, information or services?
(a) Goods
(b) Services
(c) Electronic
(d) Tangible
Answer:
(d) Tangible

Question 8.
Which of the following one is an Electronic form?
(a) Mobiles
(b) TV
(c) Digital camera
(d) Music album
Answer:
(d) Music album

Question 9.
Which year was first emerged on private networks?
(a) 1965
(b) 1968
(c) 1970
(d) 1972
Answer:
(c) 1970

Question 10.
Which is no longer an exclusive domain of large organisations or private networks?
(a) E-Business
(b) E-Commerce
(c) E-Pay
(d) Online system
Answer:
(b) E-Commerce

Question 11.
Who was proposed a technique that enables online transaction processing between consumers and businesses?
(a) Michael Aldrich
(b) Phil Brandenberger
(c) John Philips
(d) Mark Waugh
Answer:
(a) Michael Aldrich

Question 12.
What is called as a multi-purpose home infotainment device?
(a) TV
(b) Computer
(C) Telecom
(d) Teleputer
Answer:
(d) Teleputer

Question 13.
Which one is Amazon sold its first item?
(a) Watch
(b) pen
(c) CD
(d) A Science Textbook
Answer:
(d) A Science Textbook

Question 14.
Which had attracted huge investments to first wave companies?
(a) E-books
(b) Dotcom bubble
(c) Dotcom burst
(d) Dot-net
Answer:
(b) Dotcom bubble

Question 15.
What will does remained as a mode of information exchange between businesses?
(a) EDI
(b) E-mail
(c) Both (a) and (b)
(d) Either (a) or (b)
Answer:
(c) Both (a) and (b)

Question 16.
Which is the rebirth of E-Commerce after the dotcom burst?
(a) The first wave
(b) The second wave
(c) The third wave
(d) All of these
Answer:
(b) The second wave

Question 17.
Which is considered as the global wave, with sellers doing business in many countries and in many languages?
(a) The first wave
(b) The second wave
(c) The third wave
(d) All of these
Answer:
(b) The second wave

Question 18.
The increased web users nourished E-Commerce companies during:
(a) The first wave
(b) The second wave
(c) The third wave
(d) All of these
Answer:
(b) The second wave

Question 19.
Which wave is brought on by the mobile technologies?
(a) First
(b) Second
(c) Third
(d) None
Answer:
(c) Third

Question 20.
Which was a historic excessive growth of economy that occurred roughly between 1995 and 2000?
(a) Dotcom bubble
(b) Dotcom Burst
(c) E-Commerce
(d) E-Business
Answer:
(a) Dotcom bubble

Question 21.
Which is known as when Nasdaq-composite stock market index fell from 5046.86 to 1114.11?
(a) Dotcom bubble
(b) (c) and (d)
(c) Dotcom crash
(d) Dotcom burst
Answer:
(b) (c) and (d)

Question 22.
Which model is associated with out-sourcing and off-shoring?
(a) B2B
(B) B2C
(c) B2G
(d) C2B
Answer:
(a) B2B

Question 23.
What is called as it a company’s work is hired to another company?
(a) Out-dated
(b) Off-shoring
(c) Out-sourcing
(d) All of these
Answer:
(c) Out-sourcing

Question 24.
What is called as if the work is outsourced to a company, which is outside of its own country?
(a) Out-dated
(b) Off-shoring
(c) Out-sourcing
(d) All of these
Answer:
(b) Off-shoring

Question 25.
Which model is commercial transactions take place between business firms and their consumers?
(a) B2B
(b) B2C
(c) B2G
(d) C2B
Answer:
(b) B2C

Question 26.
Which model is a business model that refers to business organizations sells • products, services or informations to Government?
(a) B2B
(b) B2C
(c) B2G
(d) C2B
Answer:
(c) B2G

Question 27.
Which networks models provide a way for businesses to bid on Government projects?
(a) B2B
(b) B2C
(c) B2G
(d) C2B
Answer:
(c) B2G

Question 28.
Which model can be described as a form of E-Commerce where the transactions is originated by the consumers?
(a) B2B
(b) B2C
(c) B2G
(d) C2B
Answer:
(d) C2B

Question 29.
Which model is also called as reverse auction model?
(a) B2B
(b) B2C
(c) B2G
(d) C2B
Answer:
(d) C2B

Question 30.
Which model provides opportunity for trading of products or services among consumers in Internet?
(a) C2C
(b) C2G
(c) C2B
(d) G2C
Answer:
(a) C2C

Question 31.
What is called when something is bought and sold between two consumers using Internet?
(a) C2C E-Commerce
(b) C2G E-Commerce
(c) C2B E-Commerce
(d) G2C E-Commerce
Answer:
(a) C2C E-Commerce

Question 32.
Which model engage in citizens as consumers and Government?
(a) C2C
(b) C2G
(c) C2B
(d) G2C
Answer:
(b) C2G

Question 33.
Which model refers to a Government business model in E-Commerce?
(a) G2B
(b) C2G
(c) B2G
(d) G2C
Answer:
(a) G2B

Question 34.
G2B is closely related to:
(a) G2B
(b) C2G
(c) B2G
(d) G2C
Answer:
(c) B2G

Question 35.
Which model is a part of E-Governance?
(a) G2B
(b) C2G
(c) B2G
(d) G2C
Answer:
(a) G2B

Question 36.
Which model is to reduce burdens on business, provide one-stop access to information thereby boost the economy?
(a) G2B
(b) C2G
(c) B2G
(d) G2C
Answer:
(a) G2B

Question 37.
Which model provides platform for its citizens to avail its services and information through Internet?
(a) G2B
(b) C2G
(c) B2G
(d) G2C
Answer:
(d) G2C

Question 38.
Which model is very similar to C2G in E-Commerce?
(a) G2B
(b) C2G
(c) B2G
(d) G2C
Answer:
(d) G2C

Question 39.
Which model is the online interaction between Government organizations?
(a) G2B
(b) C2G
(c) G2C
(d) G2G
Answer:
(d) G2G

Question 40.
What is a form of third party marketing in which the site owner get paid based on the performance?
(a) Affiliate site
(b) Auction site
(c) Bulk-buying site
(d) Digital publishing site
Answer:
(a) Affiliate site

Question 41.
Which form usually attracts visitors by offering more information and tutorials on some specific product?
(a) Affiliate site
(b) Auction site
(c) Bulk-buying site
(d) Digital publishing site
Answer:
(a) Affiliate site

Question 42.
Which form is that auctions items on the Internet and levies some commission from the sales?
(a) Affiliate site
(b) Auction site
(c) Bulk-buying site
(d) Digital publishing site
Answer:
(b) Auction site

Question 43.
Which form is collect a number of users together all of who want to buy similar items?
(a) Digital publishing site
(b) Licensing site
(c) Name-your-price site
(d) Bulk-buying site
Answer:
(d) Bulk-buying site

Question 44.
Which form is allow other websites to make use of their software?
(a) Digital publishing site
(b) Licensing site
(c) Name-your-price site
(d) Bulk-buying site
Answer:
(b) Licensing site

Question 45.
Which form is just like normal retail sites?
(a) Digital publishing site
(b) Licensing site .
(c) Name-your-price site
(d) Bulk-buying site
Answer:
(c) Name-your-price site

Question 46.
Which form allows multi E-Commerce traders to assemble together on a single website?
(a) Online shopping mall site
(b) Bulk-buying site
(c) Name-your-price site
(d) Licensing site
Answer:
(a) Online shopping mall site

Question 47.
Which commerce is buying or selling of products and services physically?
(a) Traditional
(b) E-Commerce
(c) Commerce
(d) Business
Answer:
(a) Traditional

Question 48.
Which of the following is carries out commercial transactions electronically on the Internet?
(a) Traditional Commerce
(b) E-Commerce
(c) Commerce
(d) Business
Answer:
(b) E-Commerce

Question 49.
Which system is operated, customers can shop from home or anywhere at . their convenience?
(a) Traditional Commerce
(b) E-Commerce
(c) Commerce
(d) Business
Answer:
(b) E-Commerce

Question 50.
product disputes are a major disadvantage in E-Commerce?
(a) Physical
(b) Electrical
(c) Electronic
(d) Household
Answer:
(a) Physical

Question 51.
The innovations which replace the existing technologies are called as:
(a) Market
(b) E-Commerce
(c) Disruptive innovation
(d) E-Business
Answer:
(c) Disruptive innovation

Question 52.
The term disruptive innovation was first coined by:
(a) Clayton
(b) Michael Aldrich
(c) Phil Brandenberger
(d) Mark Waugh
Answer:
(a) Clayton

Question 53.
Clayton M wrote in his book is:
(a) E-Commerce
(b) E-Business
(c) Innovation
(d) The innovator’s Dilemma
Answer:
(d) The innovator’s Dilemma

Question 54.
Which technology is allows customer see themselves and visualize how they would look like in a particular outfit?
(a) Augmented Reality (AR)
(b) Virtual Reality (VR)
(c) Product Reality
(d) Customer Reality
Answer:
(a) Augmented Reality (AR)

Question 55.
Which can be enjoys the benefit of by passing middle man and reaching the end customer directly through Internet?
(a) E-Business
(b) E-leaming
(c) E-shopping
(d) E-Commerce
Answer:
(d) E-Commerce

Question 56.
Which business firms establish a direct contact with their customers by eliminating middle man?
(a) E-BuSiness
(b) E-Commerce
(c) E-Shopping
(d) Online sales
Answer:
(b) E-Commerce

Question 57.
Which is an effective means for buying known and established services?
(a) E-Business
(b) E-Commerce
(c) E-Shopping
(d) Online sales
Answer:
(b) E-Commerce

Question 58.
Which is always takes advantage when it is perishables and touch and feel products?
(a) Traditional Commerce
(b) E-Commerce
(c) Commerce
(d) Business Commerce
Answer:
(a) Traditional Commerce

Question 59.
Which has paved way to all business firms to operate in the global market?
(a) E-Market
(b) Open Internet
(c) A website
(d) E-Commerce
Answer:
(b) Open Internet

Question 60.
Which is the illegal activity of extracting business intelligence from competitor’s web pages?
(a) Web server
(b) Web sites
(c) Web harvesting
(d) Web market
Answer:
(c) Web harvesting

Question 61.
……………………………… might be reluctant to give their credit card number to the website.
(a) Sellers
(b) Buyers
(c) Customers
(d) All of these
Answer:
(c) Customers

Question 62.
………………………. arise when the customer’s data falls in the hands of strangers.
(a) Legal issues
(b) Fraudulent
(c) Security problems
(d) Cyber Fraud
Answer:
(a) Legal issues

Question 63.
Which activities in traditional commerce is comparatively less as there is personal interaction between the buyer and the seller?
(a) Legal issues
(b) Fraudulent
(c) Security problems
(d) Cyber Fraud
Answer:
(b) Fraudulent

Question 64.
Which has difficulty in recruiting, training retaining talented people?
(a) E-Business
(b) E-Leaming
(c) E-Commerce
(d) E-Pay
Answer:
(c) E-Commerce

Question 65.
Which takes place in E-Commerce transactions, people generally afraid to provide their personal information?
(a) Legal issues
(b) Fraudulent
(c) Security problems
(d) Cyber Frauds
Answer:
(d) Cyber Frauds

Question 66.
Match the following:

(a) (A) – (iii); (B) – (i); (C) – (iv); (D) – (ii)
(b) (A) – (iii); (B) – (ii); (C) – (iv); (D) – (i)
(c) (A) – (ii); (B) – (iv); (C) – (iii); (D) – (i)
(d) (A) – (ii); (B) – (i); (C) – (iii); (D) – (iv)
Answer:
(a) (A) – (iii); (B) – (i); (C) – (iv); (D) – (ii)

Question 67.
Match the following:

(a) (A) – (ii); (B) – (iii); (C) – (iv); (D) – (i)
(b) (A) – (ii); (B) – (i); (C) – (iv); (D) – (iii)
(c) (A) – (iii); (B) – (iv); (C) – (i); (D) – (ii)
(d) (A) – (iv); (B) – (iii); (C) – (ii); (D) – (i)
Answer:
(d) (A) – (iv); (B) – (iii); (C) – (ii); (D) – (i)

Question 68.
Match the following:

(a) (A) – (iv); (B) – (ii); (C) – (iii); (D) – (i)
(b) (A) – (i); (B) – (iv); (C) – (ii); (D) – (iii)
(c) (A) – (ii); (B) – (i); (C) – (iv); (D) – (iii)
(d) (A) – (iii); (B) – (iv); (C) – (i); (D) – (ii)
Answer:
(b) (A) – (i); (B) – (iv); (C) – (ii); (D) – (iii)

Question 69.
Match the following:

(a) (A) – (ii); (B) – (iii); (C) – (iv); (D) – (i)
(b) (A) – (ii); (B) – (i); (C) – (iv); (D) – (iii)
(c) (A) – (iii); (B) – (iv); (C) – (i); (D) – (ii)
(d) (A) – (ii); (B) – (iii); (C) – (iv); (D) – (i)
Answer:
(b) (A) – (ii); (B) – (i); (C) – (iv); (D) – (iii)

Question 70.
Match the following:

(a) (A) – (iii); (B) – (iv); (C) – (i); (D) – (ii)
(b) (A) – (iv); (B) – (i); (C) – (iii); (D) – (ii)
(c) (A) – (ii); (B) – (i); (C) – (iv); (D) – (iii)
(d) (A) – (ii); (B) – (iii); (C) – (iv); (D) – (i)
Answer:
(c) (A) – (ii); (B) – (i); (C) – (iv); (D) – (iii)

Question 71.
Choose the incorrect pair:
(a) E-Commerce – E-Business
(b) E-Business – Internet
(c) Tangible – Services
(d) Teleputer – E-data
Answer:
(d) Teleputer – E-data

Question 72.
Choose the incorrect pair:
(a) 1984 – Electronic mail
(b) 1994 – First B2B
(c) 1995 – Amazon sold its first item
(d) 1999 – Zappo’s open
Answer:
(b) 1994 – First B2B

Question 73.
Choose the incorrect pair:
(a) First wave – American companies
(b) Web 1.0- Read only
(c) Dotcom bubble – Second wave
(d) Second wave – Global wave
Answer:
(c) Dotcom bubble – Second wave

Question 74.
Choose the incorrect pair:
(a) Web 2.0 – Social media
(b) B2C – Second wave
(c) Mobile Tech – Thirdwave
(d) Web 3.0 – Dotcom burst
Answer:
(d) Web 3.0 – Dotcom burst

Question 75.
Choose the incorrect pair:
(a) B2B – Web generic database
(b) Off-shoring – B2B
(c) B2C – Direct trade
(d) Bulk Purchase
Answer:
(a) B2B – Web generic database

Question 76.
Choose the correct pair:
(a) C2B2C – Matrimonial web
(b) C2B – C2C
(c) G2G – Certificate online
(d) G2C – Internal facing
Answer:
(a) C2B2C – Matrimonial web

Question 77.
Choose the correct pair:
(a) Affiliate site – Joining up
(b) Auction site – Internal facing
(c) Bulk-buying site – Advertisement
(d) Digital publishing sites – e-books
Answer:
(d) Digital publishing sites – e-books

Question 78.
Choose the correct pair:
(a) Traditional – Physically
(b) E-Commerce – By cheque
(c) Physical store – All time
(d) Shop around – Mortar shop
Answer:
(a) Traditional – Physically

Question 79.
Choose the correct pair:
(a) Innovation – existing
(b) AR – 2-dimensional
(c) Perishable – supply chain
(d) VR – hardware
Answer:
(c) Perishable – supply chain

Question 80.
Choose the correct pair:
(a) Web harvesting – legal activity
(b) Credit card – Cyber Frauds
(c) Illegal – Stranger
(d) Traditional – Fraudulent
Answer:
(b) Credit card – Cyber Frauds

Question 81.
Choose the incorrect statement:
(a) E-Commerce is a subset of E-Business.
(b) E-Commerce is commercial transaction through Internet.
(c) E-Commerce is limited with monetary transactions.
(d) E-Commerce is completely new type of commerce.
Answer:
(d) E-Commerce is completely new type of commerce.

Question 82.
Choose the incorrect statement:
(a) Economists describe four distinct waves that occurred in the Industrial Revolution.
(b) The Dotcom companies of first-wave are mostly British companies.
(c) The Dotcom bubble had attracted huge investments to first wave companies.
(d) The second wave is the rebirth of E-Commerce.
Answer:
(b) The Dotcom companies of first-wave are mostly British companies.

Question 83.
Choose the incorrect statement:
(a) The third wave is brought on by the mobile technologies.
(b) The term web 3.0 summarise the various characteristics of the future Internet
(c) Out-sourcing is generally associated with B2G E-Commerce.
(d) B2C is the direct trade between companies and end-consumers.
Answer:
(c) Out-sourcing is generally associated with B2G E-Commerce.

Question 84.
Choose the incorrect statement:
(a) G2C in E-Commerce is very similar to C2G.
(b) G2G is the online interaction between Government organizations.
(c) G2G systems can be classified into many types.
(d) G2G model in E-Govemance involves distributing data or information between its departments
Answer:
(c) G2G systems can be classified into many types.

Question 85.
Choose the incorrect statement:
(a) Auction site is a kind of website, that auctions items on the Internet.
(b) Banner advertisement site displays advertisements of other companies in its websites.
(c) Bulk-buying sites collect a number of users together all of who want to buy similar items.
(d) Licensing sites effectively host the e-books on the web
Answer:
(d) Licensing sites effectively host the e-books on the web

Question 86.
Choose the correct statement:
(a) Physical stores are feasible to be open all the time.
(b) E-Commerce are not feasible to be open all the time.
(c) E-Commerce products can be inspected physically before purchase.
(d) E-Commerce carries out commercial transactions electronically on the Internet
Answer:
(d) E-Commerce carries out commercial transactions electronically on the Internet

Question 87.
Choose the correct statement:
(a) The whole world becomes a shop for today’s customers.
(b) Speed is a major disadvantage in E-Commerce.
(c) Advanced Electronic Communication systems are not possible to reach across the world.
(d) Communication delay is a part of the Internet
Answer:
(a) The whole world becomes a shop for today’s customers.

Question 88.
Choose the correct statement:
(a) Traditional customers can shop from home. .
(b) Traditional customers can pay his payment through online.
(c) E-Commerce is often used to buy goods that are not available locally.
(d) In E-Commerce generating consumer information is not invitable.
Answer:
(c) E-Commerce is often used to buy goods that are not available locally.

Question 89.
Choose the correct statement:
(a) People are often much more comfortable in buying the generic goods.
(b) E-Commerce is increases the cost of business transactions substantially.
(c) As E-Commerce firm cannot provide information about its products and services to customers.
(d) Internet has not changed the face of E-Commerce.
Answer:
(a) People are often much more comfortable in buying the generic goods.

Question 90.
Choose the correct statement:
(a) E-Commerce transaction, people generally very interest to provide their personal information.
(b) Open Internet has paved way to all business firms to operate in the global market.
(c) Traditional commerce always takes disadvantage when it is perishables and touch and feel products.
(d) Traditional commerce is most often using credit cards for payments.
Answer:
(b) Open Internet has paved way to all business firms to operate in the global market.

Question 91.
Assertion (A):
E-Commerce can be described as the process of buying or selling products.
Reason (R):
Commerce and Internet makes E-Commerce.
(a) Both A and R are true, and R is the correct explanation for A.
(b) Both A and R are true, but R is not the correct explanation for A.
(c) A is true, but R is false.
(d) A is false, but R is true
Answer:
(a) Both A and R are true, and R is the correct explanation for A.

Question 92.
Assertion (A):
E-Commerce is currently one of the most important aspects of the Internet era.
Reason (R):
E-Commerce manages payment transaction through cheque.
(a) Both A and R are true, and R is the correct explanation for A.
(b) Both A and R are true, but R is not the correct explanation for A.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer:
(c) A is true, but R is false.

Question 93.
Assertion (A):
The Dotcopi companies of first wave are mostly British companies.
Reason (R): The Dot-com bubble had attracted huge investments to first wave companies.
(a) Both A and R are true, and R is the correct explanation for A.
(b) Both A and R are true, but R is not the correct explanation for A.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer:
(d) A is false, but R is true.

Question 94.
Assertion (A):
The second wave is the rebirth of E-Commerce after the Dotcom burst.
Reason (R):
The third wave is brought on by the mobile technologies.
(a) Both A and R are true, and R is the correct explanation for A.
(b) Both A and R are true, but R is not the correct explanation for A.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer:
(b) Both A and R are true, but R is not the correct explanation for A.

Question 95.
Assertion (A):
G2B is closely related to G2G.
Reason (R):
G2G is the online interaction between Government and people.
(a) Both A and R are true.
(b) Both A and R are false.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer:
(b) Both A and R are false.

Question 96.
Pick the odd one out.
(a) VAN
(b) EDI
(c) SCM
(d) Commerce
Answer:
(d) Commerce

Question 97.
Pick the odd one out.
(a) Mobile phones
(b) Digital camera
(c) Accessories
(d) Music album
Answer:
(d) Music album

Question 98.
Pick the odd one out.
(a) B2B
(b) C2C
(c) B2C
(d) B2G
Answer:
(b) C2C

Question 99.
Pick the odd one out.
(a) Affiliate site
(b) Auction site
(c) Internal facing
(d) Bulk-buying site
Answer:
(c) Internal facing

Question 100.
Pick the odd one out.
(a) Web 1.0
(b)-Web 2.0
(c) Web 3.0
(d) Web server
Answer:
(d) Web server

Question 101.
A company can be called E-Business if:
(a) it has many branches across the world.
(b) it conduct business electronically over the Internet.
(c) it sells commodities to a foreign country.
(d) it has many employees.
Answer:
(b) it conduct business electronically over the Internet.

Question 102.
Which of the following is not a tangible good?
(a) Mobile
(b) Mobile apps
(c) Medicine
(d) Flower bouquet
Answer:
(b) Mobile apps

Question 103.
SME stands for:
(a) Small and medium sized enterprises
(b) Simple and medium enterprises
(c) Sound messaging enterprises
(d) Short messaging enterprises
Answer:
(a) Small and medium sized enterprises

Question 104.
The dotcom phenomenon deals with:
(a) Textile industries
(b) Mobile phone companies
(c) Internet based companies
(d) All the above
Answer:
(c) Internet based companies

Question 105.
Which of the following is not correctly matched?
(a) The First Wave of Electronic Commerce: 1985 -1990
(b) The Second Wave of Electronic Commerce: 2004 – 2009
(c) The Third Wave of Electronic Commerce: 2010 – Present
(d) Dotcom burst: 2000 – 2002
Answer:
(a) The First Wave of Electronic Commerce: 1985 -1990

Question 106.
Assertion (A):
The websites of first wave dotcom companies were only in English.
Reason (R):
The dotcom companies of first wave are mostly American companies.
(a) Both A and R are correct and R is the correct explanation of A.
(b) Both A and R are correct, but R is not the correct explanation of A.
(c) A is true and R is false.
(d) A is false and R is true.
Answer:
(a) Both A and R are correct and R is the correct explanation of A.

Question 107.
Off-shoring means:
(a) Work outsourced to a branch of its own company
(b) Work outsourced to new employees
(c) Work outsourced to a third party locally
(d) Work outsourced to a third party outside its own country
Answer:
(a) Work outsourced to a branch of its own company

Question 108.
G2G systems are classified into:
(a) Internal facing and external facing
(b) Internet facing and Extranet facing
(c) Internal flag and external flag
(d) Internet flag and Extranet flag
Answer:
(a) Internal facing and external facing

Question 109.
host the e-books on their websites.
(a) Bulk-buying sites
(b) Community sites
(c) Digital publishing sites
(d) Licensing sites
Answer:
(c) Digital publishing sites

Question 110.
Which of the following is not a characteristics of E-Commerce:
(a) Products cannot be inspected physically before purchase.
(b) Goods are delivered instantly.
(c) Resource focus supply side.
(d) Scope of business is global.
Answer:
(c) Resource focus supply side.

TN Board 12th Computer Applications Important Questions